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 Can't open or save any files in SSMS

Author  Topic 

nick.ward84
Starting Member

3 Posts

Posted - 2015-01-12 : 10:33:29
Our DBA can't open or save any files when using SSMS. Within SSMS he browses to File -> Open File and an error comes up stating 'This operation could not be completed' There is no error code, there is nothing in the windows or sql event logs.

He can't even browse to the dialog box. It doesn't let him get that far.

This works perfectly for the domain administrator, so it looks like a permissions issue. I've given the DBA access to the default file location SSMS uses to no avail. I don't want to give him domain admin rights but can't think what this could be?

Thanks,

Nick

gbritton
Master Smack Fu Yak Hacker

2780 Posts

Posted - 2015-01-12 : 11:34:47
Is your DBA accessing a network share or a local drive? Note that, when you start SSMS, you are in the context of your Windows login, so you can only access whatever your Windows login permits. For example, can he open the same files using Notepad? I would suppose not. His Windows login needs the permissions to do that. Nothing to do with SSMS per se. When you are accessing files on the file system, SSMS is just another editor.
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nick.ward84
Starting Member

3 Posts

Posted - 2015-01-19 : 10:06:33
Hi, and apologies for the (very) delayed response.

The folder is his own profile which is redirected via Group Policy. I've tried taking him out and giving him no GP but I receive the same error.

He can browse to this location using Windows Explorer, and has full control over it. However within SSMS literally he'll click on the "Open File" button or browses to File -> Open -> (Any Option) and he'll get a 'The operation could not be completed' error.

Apparently this has never worked (I've just started and the previous guy didn't fix this issue).

Nick
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tkizer
Almighty SQL Goddess

38200 Posts

Posted - 2015-01-19 : 12:31:18
Does he has full control over the folder? What do you mean by "redirected"? Is it redirected to a network share?

Tara Kizer
SQL Server MVP since 2007
http://weblogs.sqlteam.com/tarad/
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nick.ward84
Starting Member

3 Posts

Posted - 2015-01-20 : 10:09:04
Yes he has Full Control over that folder. It is a network share redirected via Group Policy.
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tkizer
Almighty SQL Goddess

38200 Posts

Posted - 2015-01-20 : 12:43:33
I think you'll need to post your question in a Windows forum as this is not a SQL Server issue, or you'll need to open a case with Microsoft.

Tara Kizer
SQL Server MVP since 2007
http://weblogs.sqlteam.com/tarad/
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