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 Server Application Error

Author  Topic 

SamC
White Water Yakist

3467 Posts

Posted - 2005-03-30 : 09:26:19
I run IIS on my desktop for testing purposes. Today, I've getting an IIS error:

Server Application Error
The server has encountered an error while loading an application during the processing of your request. Please refer to the event log for more detail information. Please contact the server administrator for assistance.

The error occurs when loading any page of any of the test webs.

Any suggestions appreciated.

Sam

robvolk
Most Valuable Yak

15732 Posts

Posted - 2005-03-30 : 20:25:45
What did the event log say?
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SamC
White Water Yakist

3467 Posts

Posted - 2005-03-30 : 20:36:54
There's an application event...

quote:
A condition has occurred that indicates this COM+ application is in an unstable state or is not functioning correctly. Assertion Failure: SUCCEEDED(hr)
Server Application ID: {02D4B3F1-FD88-11D1-960D-00805FC79235}
Server Application Instance ID:
{37E514D8-2D66-4993-8E2D-5745A9F5036D}
Server Application Name: System Application
The serious nature of this error has caused the process to terminate.
Error Code = 0x8000ffff : Catastrophic failure
COM+ Services Internals Information:
File: d:\qxp_slp\com\com1x\src\comsvcs\tracker\trksvr\trksvrimpl.cpp, Line: 3000
Comsvcs.dll file version: ENU 2001.12.4414.258 shp


And a System event:
quote:
The COM+ System Application service terminated unexpectedly. It has done this 3 time(s).
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robvolk
Most Valuable Yak

15732 Posts

Posted - 2005-03-30 : 20:45:10
Well, I'd say you've got a buggy component there, and you should probably uninstall it or get a patch for it.

Did any of this start failing after recently installing some new web application?
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SamC
White Water Yakist

3467 Posts

Posted - 2005-03-30 : 20:51:07
Nothing I can recall, new revision of Norton AV ver 2005. That's it.

Here's a long thread on the problem.
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SamC
White Water Yakist

3467 Posts

Posted - 2005-03-30 : 21:25:44
With much tedium, I managed to reinstall COM+ without errors.

New problem now. IIS fails with an Application error and a different event log entry:

quote:
The server failed to load application '/LM/W3SVC/1/Root/dlax20'. The error was 'No such interface supported
'.
For additional information specific to this message please visit the Microsoft Online Support site located at: http://www.microsoft.com/contentredirect.asp.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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robvolk
Most Valuable Yak

15732 Posts

Posted - 2005-03-30 : 21:31:06
One of the replies in that thread seems to point to WinXP SP2 as the culprit. Is that what you're running? If so, yeah, I can see it causing all kinds of shit with IIS.
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SamC
White Water Yakist

3467 Posts

Posted - 2005-03-31 : 08:19:45
I've been running SP2 since it was released. It may be the culprit, but it's a latecomer.

Meanwhile my diagnosis so far is ... I'M HOSED !

I'll drag my feet rebuilding this desktop. It takes about a full day to get it up and running properly. It may be time to try to restore a full backup over this system.

Sam
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SamC
White Water Yakist

3467 Posts

Posted - 2005-04-02 : 08:23:23
As a last resort, I disabled Norton AV and got a plesant surprise. IIS is running without errors now.

Enabled Norton to investigate which switch was killing IIS, strange, IIS runs fine with Norton AV, same switch settings.

The IIS application failure remains a mystery to me. Makes me wonder if code complexity will grow to the point where no single engineer/company will be able to debug it eventually. It'll require cross-teaming efforts among multiple mega-microsoft-symantec-megacompany teams to identify bugs by mid-21st century.
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robvolk
Most Valuable Yak

15732 Posts

Posted - 2005-04-02 : 09:31:26
My experience with Norton stuff has been decidely negative, mixed at best. I don't think their reputation or skill made the transition to Windows, as I've never found anything after their utilities for DOS to be worthwhile. There's definitely some problems there, almost as if MS specifically made Windows impossible for Norton to exploit like they were able to with DOS. I have the AV at home, but only because I got it free from work. And while it does a good job keeping viruses out of the system, some of the features (realtime scan especially) are more trouble than they're worth. And even before I watched a friend spend several hours unsuccessfully trying to uninstall part of Norton Security, I decided I will never use any of their products except AV.
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SourceOne
Starting Member

1 Post

Posted - 2005-04-20 : 15:01:54
I had the similar problem.
1) COM+ would shut down if it try to expand down "MY Computer"
2) COM+ System Application wouldnt start and will fail every time I tried to start in Services mmc.
IIS web sites wont work with "Application Server Error".
3) Had errors in event viewer as
A condition has occurred that indicates this COM+ application is in an unstable state or is not functioning correctly. Assertion Failure: SUCCEEDED(hr)
Server Application ID: {02D4B3F1-FD88-11D1-960D-00805FC79235}
Server Application Instance ID:
{5EA1F85C-40A8-4388-8165-FB5E42D59835}
Server Application Name: System Application
The serious nature of this error has caused the process to terminate.
Error Code = 0x8000ffff : Catastrophic failure
COM+ Services Internals Information:
File: d:\qxp_slp\com\com1x\src\comsvcs\tracker\trksvr\trksvrimpl.cpp, Line: 3000
Comsvcs.dll file version: ENU 2001.12.4414.258 shp


If you are having same problems, try registering ole32 and oleauto32 as,
regsvr32 ole32.dll
regsvr32 oleauto32.dll

If this doesnt work go to http://www.jsifaq.com/subN/tip6900/rh6951.htm on tips to reinstalling COM+ System App.

Hope it helps.
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SamC
White Water Yakist

3467 Posts

Posted - 2005-04-20 : 15:30:43
I haven't had a problem since I disabled Norton AV, rebooted, then enabled Norton AV.

I can't explain the solution, but it isn't broken any longer.

Sam
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