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 Hosting provider in the UK

Author  Topic 

mohdowais
Sheikh of Yak Knowledge

1456 Posts

Posted - 2004-09-23 : 09:15:33
Hi everybody, I've been away lately with my head buried in hundreds of pages of documentation for our new project :) This is good excuse to come see some old friends at SQLTeam!

We are looking at hosting our new solution with a decent hosting provider in the UK. This is a large ASP application, so we need dedicated hosting and support for ASP.NET/Windows 2003/SQL server 2000. We'll probably be starting with a couple of servers, and then scale out as we grow. Anybody here have any providers they can recommend (or advice to stay away from some, for that matter)?

OS

Kristen
Test

22859 Posts

Posted - 2004-09-23 : 10:42:41
FastHosts any good for this sort of thing?

We have racks of gear co-located at Energis - I'm sure our lot would be happy to do a deal to put a couple of machines in our racks for you, but that is probably not what you are looking for.

Kristen
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mohdowais
Sheikh of Yak Knowledge

1456 Posts

Posted - 2004-09-25 : 04:51:05
Hey Kristen, thanks for the generous offer I've evaluated a few hosting providers, but I just need to get some real feedback from somebody who's actually used them. What's your opinion of Energis?

Our parent company runs a medium sized setup with Verio (NTT) and so far they've been quite happy with the service and support. I just want to evaluate them against a couple of others before we make a decision. Fasthosts seems reputable enough... thanks for the pointer, let me check them out.

OS
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Kristen
Test

22859 Posts

Posted - 2004-09-25 : 06:31:36
We're happy with Energis. They are big, of course, so entry level working with them direct is not something that they are often that keen on - hence we sub-host [is that a word?!] for those of our clients who need dedicated machines. Their bandwidth is enormous, so its handy to be on a 100Mb backbone when some of our gear gets busy (never known them charge us for overbandwidth bursts).

They also have some very fancy [ready highly-configurable] firewalls - e.g. we have some "other peoples" servers, also at Energis, which are configured to let through any traffic permitted for our main server [i.e. even if that configuration changes in the future].

They are big, so they have some good experts available [escallation can take some effort, but that's not unreasonable - the best guys can't be answering the mickey-mouse questions].

They do sensible research into Best Practices for roll out of SPs and machine base-configuration.

Any change requires going through a change-procedure-process. That can be a pain, compared to knowing the site enginneers mobile phone numbers and just phoning them up and twisting their arm into making a change in a hurry!!, but the paperwork has the benefit of actually making us think through the problem properly (and in fairness when there has been a real "must do this now" they've worked around the paperwork). So thats a two-edged sword.

All in all we're pretty happy.

We also use Nildram (not sure if they haven't changed their name recently) - they are a sensible choice for next level down. More friendly style, as they are smaller. Happy with them too, but personally I would prefer my box to be at Energis for the greater peace of mind I think that gives me - in terms of being able to get a really thorny issue solved in a reasonable time If The Worst Ever Happened.

I hear good things about FastHosts but have no experience of them. They have a right-sized package for most scenarios, and my view from here is that they have an appetite to do really well in the marketplace - which should be good for their customers!

Kristen
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