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 difference between level2 & level3 support

Author  Topic 

sql2020
Yak Posting Veteran

54 Posts

Posted - 2011-07-13 : 12:03:49
HI,

Could you please let me know what are the roles & responsibilities for both level 2 & level 3 support.

please give me some examples...

sql2020

Michael Valentine Jones
Yak DBA Kernel (pronounced Colonel)

7020 Posts

Posted - 2011-07-13 : 13:47:24
Job interview?


CODO ERGO SUM
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sql2020
Yak Posting Veteran

54 Posts

Posted - 2011-07-14 : 01:48:28
:)

No...

need to know what type of issues handle by level 2 and level 3 support

please let me know.

sql2020
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GilaMonster
Master Smack Fu Yak Hacker

4507 Posts

Posted - 2011-07-14 : 04:38:32
Depends completely on the company. There's no standard definition of support levels.

--
Gail Shaw
SQL Server MVP
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