Sql server 2005 installation problem :

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Sql server 2005 installation problem :

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Topic

kiranbvsn
Starting Member

11 Posts

Posted - 2011-06-18 : 03:31:43

Hi all,
I am trying to install sql server 2005 64bit developer edition on my 64 bit windows 7 os,
I am getting the below error when installing sql server support files
error code:1603 installing Microsoft Sql server 2005 setup support files
Fatal error during installation
bellow is the detailed error log

**********
Property(S): MsiHiddenProperties = CADwSens.D0DF3458_A845_11D3_8D0A_0050046416B9;CADwSens.E0DF3458_A845_11D3_8D0A_0050046416B9;CADwSens.F0DF3458_A845_11D3_8D0A_0050046416B9
Property(S): CommonFilesFolder.DCA909F7_1890_4AD6_9EAE_3C9D956FE00B = C:\Program Files (x86)\Common FilesProperty(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative ToolsProperty(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\StartupProperty(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\ProgramsProperty(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start MenuProperty(S): DesktopFolder = C:\Users\Public\DesktopProperty(S): FontsFolder = C:\Windows\FontsProperty(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): MsiAMD64 = 6
Property(S): Msix64 = 6
Property(S): Intel = 6
Property(S): PhysicalMemory = 5998
Property(S): VirtualMemory = 9820
Property(S): AdminUser = 1
Property(S): MsiTrueAdminUser = 1
Property(S): LogonUser = KRISHNA
Property(S): UserSID = S-1-5-21-680852776-1392912889-2318989209-1000
Property(S): UserLanguageID = 16393
Property(S): ComputerName = KRISHNA-PC
Property(S): SystemLanguageID = 16393
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 22
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): TextInternalLeading = 3
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 12:19:41
Property(S): Date = 18-06-2011
Property(S): MsiNetAssemblySupport = 4.0.30319.1
Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
Property(S): RedirectedDllSupport = 2
Property(S): MsiRunningElevated = 1
Property(S): Privileged = 1
Property(S): USERNAME = KRISHNA
Property(S): DATABASE = C:\Windows\Installer\360d2a.msi
Property(S): OriginalDatabase = G:\DBA\SQL EXTRACT\SQL Server x64\Servers\Setup\SqlSupport.msi
Property(S): UILevel = 2
Property(S): Preselected = 1
Property(S): ACTION = INSTALL
Property(S): ROOTDRIVE = D:Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): INSTALLLEVEL = 1
Property(S): SOURCEDIR = G:\DBA\SQL EXTRACT\SQL Server x64\Servers\SetupProperty(S): SourcedirProduct = {18C5A65B-0A39-40B5-B958-63055AFAB65C}
Property(S): ProductToBeRegistered = 1
MSI (s) (A8:84) [12:19:41:177]: Note: 1: 1708
MSI (s) (A8:84) [12:19:41:177]: Product: Microsoft SQL Server Setup Support Files (English) -- Installation failed.

MSI (s) (A8:84) [12:19:41:178]: Windows Installer installed the product. Product Name: Microsoft SQL Server Setup Support Files (English). Product Version: 9.00.1399.06. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.

MSI (s) (A8:84) [12:19:41:183]: Deferring clean up of packages/files, if any exist
MSI (s) (A8:84) [12:19:41:183]: MainEngineThread is returning 1603
MSI (s) (A8:48) [12:19:41:187]: RESTART MANAGER: Session closed.
MSI (s) (A8:48) [12:19:41:187]: No System Restore sequence number for this installation.
=== Logging stopped: 18-06-2011 12:19:41 ===
MSI (s) (A8:48) [12:19:41:195]: User policy value 'DisableRollback' is 0
MSI (s) (A8:48) [12:19:41:195]: Machine policy value 'DisableRollback' is 0
MSI (s) (A8:48) [12:19:41:195]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (A8:48) [12:19:41:195]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (A8:48) [12:19:41:195]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (A8:48) [12:19:41:196]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (A8:48) [12:19:41:196]: Restoring environment variables
MSI (s) (A8:48) [12:19:41:198]: Destroying RemoteAPI object.
MSI (s) (A8:D0) [12:19:41:198]: Custom Action Manager thread ending.
MSI (c) (D8:0C) [12:19:41:207]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (D8:0C) [12:19:41:208]: MainEngineThread is returning 1603
=== Verbose logging stopped: 18-06-2011 12:19:41 ===

Before that i've already uninstalled all sql server insances from add/remove programs.............
Please help me i've googled it everywhere
i've tried the below things
1. installed msiinv.exe to see what went wrong.
2. deleted all registry entries, which has the name "Microsoft Sql server 2005"
3. installed windows installer clean up utility.
4. followed the msdn kb article on how to uninstall instance of sql (but no use).
5. Deleted the folders in Program files

Please help

tomr
Starting Member

1 Post

Posted - 2011-06-18 : 09:07:04

Hi,

Apologies if you've already looked at this but msdn kb 916760 seems to answer this:

[url]http://support.microsoft.com/kb/916760[/url]

Hope this helps,

Tom
Bluesmith Information Systems
[url]http://www.bluesmithis.com/[/url]

kiranbvsn
Starting Member

11 Posts

Posted - 2011-06-18 : 14:03:15

when i tweaked deep down, the log file is saying that

Could not open key: UNKNOWN\Components\BDEF869C9E7A1AB498D2563B60243961\B56A5C8193A05B049B853650A5AF6BC5. System error 5. Verify that you have sufficient access to that key, or contact your support personnel.
Error Number : 1402

what is the solution

SerenaJJones
Starting Member

1 Post

Posted - 2011-10-11 : 06:22:21

The Windows Installer Cleanup Utility has been removed from the Microsoft website since August of 2010. It was removed from the Microsoft Download Center as it sometimes could cause issues with other programs or components that were installed on the computer. You may have downloaded from a 3rd party site, but the utility should not be used.
But if you still want to download the Windows Installer Cleanup Utility, please read the instructions provided here:
[url]http://www.windows-installer-cleanup-utility.com/[/url]

You will find step by step instructions to get rid of your error.

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