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jhermiz
3564 Posts |
 Posted - 2005-11-20 : 17:52:22
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Any salesforce customers roaming sqlteam ?I have been looking at this software for quite some time as a CRM tool. I'm tired of all the "97% of our customers love it", "We are the bombbbbbbbbbbb", "Buy us buy us"...I want the low down :).Thanks,Jon
Keeping the web experience alive -- [url]http://www.web-impulse.com[/url]Imperfection living for perfection -- [url]http://jhermiz.blogspot.com/[/url] |
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Kristen
Test
22859 Posts |
Posted - 2005-11-21 : 01:25:03
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| "I want the low down"Me too please!Kristen |
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spirit1
Cybernetic Yak Master
11752 Posts |
Posted - 2005-11-21 : 03:41:07
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this has nothing to do with salesforce but i just have to brag  the CRM we're developing just won the first prize as the best crm app on germany's CRMExpo which covers whole Europe supposedly... if this is good or bad i have no idea... Go with the flow & have fun! Else fight the flow  |
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JimL
SQL Slinging Yak Ranger
1537 Posts |
Posted - 2005-11-21 : 10:52:48
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| So Mladen when are You are giving us all free copys?LOLJimUsers <> Logic |
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spirit1
Cybernetic Yak Master
11752 Posts |
Posted - 2005-11-21 : 11:07:29
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| hell no... that would mean even more work for me... and trust me... you don't want it... the nightmares i have about it are countless...sure it looks nice and cute on the outside but it's a hell to maintain on the inside Go with the flow & have fun! Else fight the flow |
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JimL
SQL Slinging Yak Ranger
1537 Posts |
Posted - 2005-11-21 : 11:29:20
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| Thats Ok, I had to build our own CRM to tie into our custom sales DB and Traverse Accounting Packages.JimUsers <> Logic |
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spirit1
Cybernetic Yak Master
11752 Posts |
Posted - 2005-11-21 : 11:41:13
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| well as i see it... creating a CRM and that selling it as a helpfull tool is a bankrupcy waiting to happen...i have yet to seen 2 companies using the same CRM... unless they're both owned by the same 3rd company.Go with the flow & have fun! Else fight the flow |
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Kristen
Test
22859 Posts |
Posted - 2005-11-21 : 14:07:30
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| "unless they're both owned by the same 3rd company"The 3rd company wasn't silly enough to use the same CRM as the first 2 then, eh?!Kristen |
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spirit1
Cybernetic Yak Master
11752 Posts |
Posted - 2005-11-21 : 14:12:33
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| of course not... that would be blasfemy... the mother-company uses a completly different CRM.of course they have 5 wannabe developers that have to maintain sync-ing the motherComp CRM and childComp CRM data.of course this is losing them millions and why?because the CEO likes nice animation gif that's on the first page.a highly paid consultant has of course counsulted him in saying that there wont be any gifs if they change the MotherComp CRM.Of course the highly paid consultant is a 20% owner of the company that produced the MotherComp CRM.idiots...Go with the flow & have fun! Else fight the flow |
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jhermiz
3564 Posts |
Posted - 2005-11-21 : 16:43:14
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Can we stay on topic please, I was really asking for any one with salesforce CRM knowledge or opinion.Sorry to be a bugger but I need to make a decision, and so far it doesn't look like anyone is using it here.Thanks,Jon
Keeping the web experience alive -- [url]http://www.web-impulse.com[/url]Imperfection living for perfection -- [url]http://jhermiz.blogspot.com/[/url] |
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RoadWarrior
Starting Member
3 Posts |
Posted - 2005-11-21 : 19:50:57
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| Hi Jon,At the UK investment bank where I'm currently working, I'm the Salesforce evangelist. I was sceptical at first, but after using it for a while and writing a couple of ASP.NET intranet apps that utilise the Salesforce API, I have come to rather like it. And it simply blows away Siebel, which is the only other CRM system that I've implemented.So, here's what's good about SF:1) Importing data and then cleaning it is very easy.2) Customising page layouts is very easy.3) Creating custom reports is very easy, even for end-users.4) Dashboard creation is quite cool.5) Searching is ubiquitous in the interface, and done well.6) Sharing model is powerful, but see caveat below.7) Ability to create custom fields everywhere.Here's what I don't like about SF:1) Sharing model is complex and messy, though powerful.2) Permissioning is weird. For example, if you run a report, what you see depends on the permissions of the person who wrote the report as well as your own permissions. This IMO is just broken.3) SF doesn't do stuff like sales credit allocation.4) If you query the SF database programmatically, their SOQL (SQL variant) allows no joins, presumably for performance reasons. So you need to pull everything back, then do join stuff at the client.BTW, if you need to write custom apps that run against the SF API (querying and updating data), you should take the time and pain of implementing HTTP compression - it really helps with the performance. |
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jhermiz
3564 Posts |
Posted - 2005-11-21 : 21:12:02
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Great thanks for the good info. I have been reading about their own SQL lang (SOSQL)..looked similiar but odd it does not support joins. I read a lot of forums where people were doing the joins on the client side as you have stated.I guess I can list some of your points and see what management thinks, thanks again for the honest opinion.Jon
Keeping the web experience alive -- [url]http://www.web-impulse.com[/url]Imperfection living for perfection -- [url]http://jhermiz.blogspot.com/[/url] |
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